Mississippi Power’s storm team is prepared to respond to any customer outages caused by Tropical Storm Ida.
The company has reserved approximately 1,000 linemen and vegetation management personnel to assist Mississippi Power employees and contractors. Crews from the company’s Northern Division will also travel to assist in any restoration efforts in Coastal Mississippi when it is safe to do so.
“Weather conditions are expected to become more severe over the weekend as the storm approaches and moves through our area,” Vice President of Customer Service and Operations Tommy Murphy said. “Our comprehensive storm plan helps ensure that our team and resources are ready to respond for our customers.”
Mississippi Power tools for customers
Mississippi Power customers are encouraged to visit the company’s Storm Center and sign up for Outage Alerts, which notify them of an outage at their home or business. They will receive another notification when service has been restored.
Additional severe weather tips for customers include:
- Charge your cell phone and other devices before the storm.
- Build an emergency kit, including enough food and water to last for at least 72 hours. Include any medications that might be needed.
- Plan now for how you and your family will contact each other if a storm hits.
- Stock food, water and medication for family pets.
- Include a battery-operated radio, batteries and flashlights in your emergency kit.
- Turn your air conditioning down to cool your house. If you keep the doors and windows closed after the storm, you can keep your house relatively cool for about 48 hours after the storm.
- Fill bathtubs and sinks with water for washing and flushing toilets.
- Leave a porch light switched on so that utility crews will be able to determine immediately the success of specific repairs.
- Listen to the TV or radio for information.
- Secure your home and bring outdoor objects indoors.
If you are unable to evacuate during a storm:
- Stay indoors and away from windows and glass doors.
- Take refuge in a small interior room, closet or hallway on the lowest level.
- Don’t be fooled if there is a lull. It could be the eye of the storm and winds could pick up again.
- If you lose power, turn off large appliances and air conditioners and wait 10 to 15 minutes after power has been restored before turning them back on.
- Keep freezer doors closed and sealed. Well-filled freezers keep most foods frozen two to three days if the door is kept closed.
- Continue listening to local news for the latest updates.
- Stay alert for extended rainfall and subsequent flooding even after the hurricane or tropical storm has ended.
- If evacuated, return home only when officials have said it is safe.
- Drive only if necessary. Avoid flooded roads and washed out bridges.
- Keep away from loose or dangling power lines. Any power line could be energized. You can’t tell by just looking. Report them immediately to Mississippi Power at 800.532.1502.
- Don’t attempt to repair the electrical system or pull tree limbs off lines. Let our trained work crews perform this potentially dangerous work.
Now in its 96th year of operations, Mississippi Power, a subsidiary of Southern Company (NYSE: SO), produces safe, reliable and affordable energy for more than 188,000 customers in 23 southeast Mississippi counties. Mississippi Power recently was a recipient of the Community Partner Impact Award from the Center for Energy Workforce Development for its innovative and ongoing efforts to build a diverse workforce. With nearly 160 megawatts of approved solar energy capacity, Mississippi Power is the largest partner in providing renewable energy in the state of Mississippi. Visit our websites at mississippipower.com and mississippipowernews.com, like us on Facebook, and follow us on Twitter, Instagram, LinkedIn, and YouTube.