Gulfport, Miss. – Mississippi Power is urging customers to be aware of scammers – from phone calls demanding payments to social media phishing attempts – around April 1.
“Scammers will try a number of approaches to try and fool our customers into thinking their power bill is overdue and their lights are about to be turned off,” Mississippi Power Security Investigator Chris Loposser said. “Mississippi Power does not call our customers and ask for banking information or credit card numbers. If you receive a call like this, hang up immediately because someone is trying to scam you.”
The best advice to anyone who gets a call demanding payment or personal information is to hang up and report it to local law enforcement and call Mississippi Power at 1-800-532-1502. Never give out personal information to a caller and be on guard for leading questions that could prompt you to accidentally give out personal information.
All Mississippi Power field representatives are uniformed and travel in company vehicles marked with the Mississippi Power logo. Each employee also carries a badge with his or her photograph, name and the company logo.
According to the Federal Trade Commission, there was a huge surge in reports of scams that started on social media in 2020, including a spike of these complaints in the spring at the height of the COVID-19 pandemic.
The FTC also said more than $117 million was lost to social media scammers in the first six months of 2020.
Mississippi Power offers additional scam warning tips for customers on its website.
Now in its 96th year of operations, Mississippi Power, a subsidiary of Southern Company (NYSE: SO), produces safe, reliable and affordable energy for more than 188,000 customers in 23 southeast Mississippi counties. Mississippi Power recently was a recipient of the Community Partner Impact Award from the Center for Energy Workforce Development for its innovative and ongoing efforts to build a diverse workforce. With nearly 160 megawatts of approved solar energy capacity, Mississippi Power is the largest partner in providing renewable energy in the state of Mississippi. Visit our websites atmississippipower.com and mississippipowernews.com, like us on Facebook, and follow us on Twitter, Instagram, LinkedIn, and YouTube.