Mississippi Power’s storm team is back home after traveling more than 3,000 miles to help restore electricity in the northeast after last week’s powerful storm.
The 90-person team left the service territory Oct. 31 and spent multiple days in Rhode Island, turning the lights back on for some of the 1.5 million customers in New England who lost power after high winds and heavy rain moved through the area Oct. 29-30.
“We worked in areas all around Providence, including a few communities near the Atlantic coast,” said Melvin Roland, Pine Belt Division Distribution manager and the storm team leader. “We were part of the 2,300 additional crews brought in to help restore power. We worked alongside crews from all over the country, including a group from as far away as Colorado.”
On Nov. 3, company crew members were recognized by a local TV station as they worked to restore power near South Kingston, R.I.
“Our team worked safely and efficiently throughout the process, and all crew members made it to the northeast and back safely,” Roland said.
According to National Grid’s online outage map, nearly all customers are back online.
“Storm duty is a calling for our team, and they are always ready and willing to answer and deliver,” said Vice President of Customer Service and Operations Nicole Faulk. “Our crews traveled to the northeast and helped restore electricity safely and efficiently, despite long days on the road and working in unfamiliar areas. Meanwhile, our crews at home worked longer hours to safely serve our customers locally. I can’t say enough about the work our crews have done throughout this year’s storm season. They’ve delivered the exceptional service that our customers and those on the east coast have come to expect from the Mississippi Power team.”
Mississippi Power, a subsidiary of Southern Company (NYSE: SO), produces safe, reliable and environmentally responsible energy for nearly 187,000 customers in 23 southeast Mississippi counties. Mississippi Power ranked first in the Southeast Electric Exchange’s 2016 Safety Performance Reports in all categories in which it participates – fossil/hydro generation, transmission and distribution, corporate and support, and total company – and is consistently recognized as an industry leader in reliability, customer service and safety. With nearly 105 megawatts of approved solar energy capacity, Mississippi Power is the largest partner in providing renewable energy in the state of Mississippi. Visit our websites at mississippipower.com and mississippipowernews.com, like us on Facebook, and follow us on Twitter, LinkedIn, Google+ and YouTube.