Employee group helps customers keep their cool

Employee group helps customers keep their cool


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With temperatures rising into the 90s, the Coast Senior Reach-Out group recently held a fan drive to help increase the comfort of some elderly customers.

With assistance from employees and the Jackson County Community Connection, 21 fans were delivered to the Department of Area Agency on Aging to be distributed equally among Harrison, Hancock, Jackson and George counties.

“Social workers will determine who has the greatest need,” said Customer Service Representative Karen Waters, who was instrumental in heading up the drive. “In addition, we attached to each fan a packet with information that included energy efficiency tips and information about programs and services that could be helpful.”

Coast Senior Reach-Out, comprised of a group of Customer Service Representatives, has made it their goal to educate the elderly about ways to use energy more efficiently and programs and services to which they may qualify. The CSRs have also spent time with some elderly customers as part of the program.

“The director of the agency was extremely excited and very grateful for the donation,” Customer Service and Support Supervisor Belinda Ford said. “Hopefully the fans will assist some of our elderly customers beat the heat this summer. Although, we don’t get to meet the recipients, it is a great feeling to know we can assist in keeping them safe.”