Mississippi Power employees are monitoring the development of the first named storm of the 2014 Atlantic Hurricane Season. Tropical storm Arthur formed off the coast of Florida Tuesday morning. While current predictions have TS Arthur remaining on the east side of Florida as it moves north, Mississippi Power crews are watching the track and stand ready to assist in those areas if necessary.
Mississippi Power encourages customers to take this time now, before a storm threatens the Gulf, to prepare their homes and make sure their families have an updated storm plan of their own. A checklist of preparations and safety advice can be found on mississippipower.com. In addition, current news from the company is available at mississippipowernews.com, Mississippi Power’s new online NewsCenter where customers and the media can find the latest company information, photos and videos.
Before, during or after a storm, customers who experience a power outage can view Mississippi Power’s online Outage Map using a smart phone, tablet or laptop anytime to report an outage and track utility crews as they work to safely restore power. Customers can sign up to receive email or text alerts about any power outage that might affect them, including information on how long the outage is likely to last and when the outage has been restored.
Signing up for email or text message notifications online is simple. After logging into their account on mississippipower.com, customers should select “Set Outage Alerts.” Or they can sign up for text alerts by texting “REG” to “MSPWR” or 67797. They’ll have the option to sign up using their phone number or Mississippi Power account number to register through text.
The free Mississippi Power Outage Center is available in Android and Apple stores.
Customers can also report power outages by calling the dedicated outage line at 1-800-ITS DARK. For all other inquiries, call the customer service line at 1-800-532-1502.